Since 1985, DQS has been the trusted certification and assessment partner for quality-focused companies around the world – companies who are serious about organizational health and long-term success. With audits, assessments and certifications, we help you achieve sustainable business success.
Được thành lập năm 1985 tại Frankfurt am Main, DQS là cơ quan chứng nhận được công nhận đầu tiên tại CHLB Đức. Với sáng lập ban đầu bởi DGQ (German Society for Quality) và DIN (German Institute for Standardization) và sau đó là các hiệp hội công nghiệp tại CHLB Đức như HDB, SPECTARIS, VDMA và ZVEI đã hình thành nên Tổ chức chứng nhận hàng đầu tại CHLB Đức.
Năm 2008, UL (Underwriters Laboratories) - Cơ quan thử nghiệm sản phẩm hàng đầu của Hoa Kỳ, cùng với DGQ, DIN đã trở thành cổ đông chính của DQS.
DGQ (German Society for Quality) - Hiệp hội Chất lượng CHLB Đức;
UL (Underwriters Laboratories) - Cơ quan chứng nhận sản phẩm danh tiếng bậc nhất Hoa Kỳ;
German Association for Optical, Medical and Mechatronical Technologies (SPECTARIS) – Hiệp hội quang học, Y tế và Cơ điện CHLB Đức;
German Machinery and Plant Manufacturer‘s Association (VDMA) – Hiệp hội Chế tạo máy và Công xưởng CHLB Đức;
German Electrical and Electronic Manufacturer‘s Association (ZVEI) – Hiệp hội chế tạo Điện và Điện tử CHLB Đức;
German Construction Industries Federation (HDB) – Liên đoàn Công nghiệp Xây dựng CHLB Đức./.
Mạng lưới quốc tế
In today’s highly connected global economy you expect a trusted partner who is able to work with you in every location in which you conduct business.
The global DQS team brings local certification expertise to all major economic centers around the world:
DQS works with local auditors who speak the language and know the culture at each site, delivering value-adding and cost-effective services to companies they understand.
80 DQS offices in 60 countries provide trusted local expertise on industry best practices, regulatory requirements, and market knowledge. Being close to their customers, our international management team can focus on what excites our customers worldwide. Local customer service personnel provide trustworthy service close to home.
As the preferred certification and assessment partner of large international companies in the world, DQS has extensive experience and a very strong reputation when it comes to international project management.
IQNet – The International Certification Network
The second pillar of our international presence is IQNet. With over 35 partners, IQNet is the largest international network of certification bodies, having issued approximately one third of all management systems certificates in the world.
Via the IQNet cooperation, DQS Group customers can take advantage of over 40 international accreditations and additional services that are offered in cooperation with IQNet partners.
Michael Drechsel, Managing Director of DQS Holding GmbH, has been President of IQNet since June 2010.
Audit as a dialogue
DQS auditors see an audit as a professional dialogue among equal partners. Rather than completing checklists, DQS auditors focus fully on the auditee and on understanding individual management systems.
Tailor-made audit planning
Each audit is planned individually and based on the needs of each individual organization. This includes the maturity of the management system, technological, economic or cultural conditions and key topics of an organization. As the majority of our auditors are qualified not only for quality management standards, but also for additional specialized areas, such as environmental, health and safety, automotive, energy management and others, DQS Group is able to provide our customers with a competent team for almost any combination of standards.
All DQS auditors have a complete professional education, university degrees and real business experience. Amongst our auditors are medical doctors, engineers, food safety experts, biologists, finance specialists, professors and many more. In addition to this, they also have extensive experience in management techniques and systems, and a proven record of hands-on experience in the various industry sectors they audit. Our customers benefit from their expertise.
Qualification and training
DQS promotes a harmonized audit approach and a common understanding of standard interpretations. To that end, we organize a yearly worldwide mandatory auditor training program, which includes topics like interpretation of standards, audit techniques, interview methods and case studies.
Audits as motivation
DQS auditors create a working environment which allows all people involved to genuinely represent their own field of activity. The goal is finding strengths as well as valuable improvement potential. Social competence of DQS auditors and respect are essential for a successful audit.
Lịch sử và cổ đông
In 1985 DQS was founded by its then two main shareholders, DGQ (German Society for Quality) and DIN (German Institute for Standardization). The German industry associations HDB, Spectaris, VDMA and ZVEI completed the original shareholders. Since the merger with Underwriters Laboratories’ QRS division in 2008, UL has become an additional large shareholder of DQS Group.
Today our shareholders are the guardians of DQS’ corporate values and its high quality approach. Representing certified organizations from various industries, our industry associations mandate pragmatic customer focus and excellent service. DIN ensures direct access to and involvement in the newest international standard developments. DGQ and UL promote excellence in education and competence of our personnel, consistently worldwide.
Đạo đức và tuân thủ
The value of DQS certificates is in the degree of confidence and trust that customers and markets place in DQS. Customers of certified organizations and end users expect to rely on DQS certificates. To promote this confidence, DQS takes into account the following principles in all of its activities:
Ethical business practices
Impartiality requires independence from any undue influence upon certification decisions, which shall be objective and purely fact-based. Competence is a key asset in ensuring professional audits that lead to valid results. Every employee in every function shall be duly competent for their assigned tasks. At DQS we take responsibility for our activities and their results.
For a certification body, openness means unrestricted access to certification services without any undue discrimination. Confidentiality is another key asset in building sustainable business partnerships with our customers. Professional data and information protection is a continuous activity at DQS.
A corporate code of ethics has been established, defining consistent corporate values and principles in all DQS organizations worldwide.
Policy on Handling Complaints and Appeals
DQS Group commits itself to an effective, efficient and customer-oriented treatment of complaints and appeals. Feedback from customers, which also includes complaints, is considered an opportunity for improvement of our services. For this reason, DQS Group is interested in all feedback, including complaints, if needed.
Cơ hội nghề nghiệp
The continued and sustainable success of DQS Group lies in the competence, attitude and vision of our people and our cooperation partners. Whether you are an auditor, specialist, or business professional looking for a job at an international high-end certification body, DQS Group offers plenty of career and business opportunities. We also provide opportunities for potential cooperation partners with relevant expertise.
Are you a certified auditor? Join our highly competent team! DQS Group operates across the globe, and welcomes applications from any region. Because our business is continually expanding, we are looking for qualified third-party auditors in many sectors of management systems certifications.
Interested? Please contact us with your inquiry/application.
Certification is so much more than auditing itself. DQS offices around the world are regularly looking for new colleagues to join their team. Contact your local DQS office for more information.
Are you looking to cooperate with a top certification body? There are a range of cooperation possibilities with DQS Group for any organization whose vision includes Quality with a capital Q. Please contact us and let us know your ideas for a cooperation.